National Guideline for Patient Safety Incident Reporting and Learning in the Health Sector of South Africa
The purpose of this Guideline is to provide direction to the health sector of South Africa regarding the management of PSI reporting, including the provision of appropriate feedback to patients, families/support persons and clinicians, and the sharing of lessons learned to prevent patient harm. This Guideline describes a national standardised system for managing PSIs to ensure that various levels of care in the health system respond effectively to PSIs. By doing so, patient safety is improved by learning from failures of the healthcare system so that the likelihood of a recurrence of the same event is significantly reduced.
The objectives of this Guideline is to:
- create a framework to guide the implementation of a PSI Management Reporting System.
- prevent and or reduce harm to patients whilst undergoing medical care.
- standardise the definitions for PSIs.
- standardise classification.